Privacy Policy | Data Security Information

1. Introduction

Welcome to Wiwamyu.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to gift sets with natural products, including tea, honey, jam, and other healthy delicacies.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email address, phone number, shipping address)
Order information and history
Payment information (processed through secure third-party payment processors)
Communication preferences
Customer service correspondence

We automatically collect certain information when you visit our website:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on pages, navigation paths)
Cookie data and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Processing and fulfilling your orders
Providing customer support
Sending order updates and shipping notifications
Improving our website and services
Personalizing your shopping experience
Sending marketing communications (with your consent)
Complying with legal obligations

4. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

Contractual necessity for order fulfillment
Legal obligations
Legitimate business interests
User consent

Under GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure data storage systems
Regular security assessments
Limited staff access to personal data
Employee confidentiality agreements

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential cookies for website functionality
Analytical cookies for website performance
Preference cookies to remember your settings
Marketing cookies for targeted advertising

You can control cookie settings through your browser preferences.

7. Third-Party Services

We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you. All third-party service providers are required to protect your personal information and may only use it for specified purposes.

8. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.